I hate IKEA (& traemand)

Let me tell you a little bit about what has now become My Kitchen Upgrade Nightmare of 2007. I bought the design & measure service through Traemand, the installation company that IKEA recommends and that calls itself "an IKEA Certified Cabinet Installation company." Initially I had a good experience with Traemand, everyone at the office was nice and professional, as was the guy who came out to measure my kitchen. The designer helped me make the best use of my kitchen space although I'm fairly certain she just threw the dimensions into a computer program that spit out a design. I purchased my cabinets mid-August, the IKEA experience was a bit less enjoyable. The folks working there are all very nice and helpful but I think I was in there about 3-4 hours just placing the order! Their computer system does not seem very user friendly. The rest of the process goes like this: you take the order printout to the cashier and pay for the entire order. Then you proceed to the carry out window where they collect the many boxes of your cabinets in parts, then you arrange with the home delivery people to schedule a date to have your doors delivered as those come from a separate warehouse. Then you fax the purchase order to the designer at Traemand. Thankfully she understood all the IKEA part number gibberish and realized that they had neglected to order a couple of cabinets and a few doors. So the next weekend I make the trek back out to the store to order the missing parts. Lo & behold two of the doors were already out of stock! So I got what I could and scheduled the installations.
Now for the fun part. The Traemand installation was a nightmare from the get-go. According to them, it was supposed to be a two-day job for two people per day. The first day, Tuesday, only one guy showed up, the same guy who measured my kitchen. He managed to assemble all of the cabinets but had to stop there, obviously it would have been awfully difficult to hang cabinets by himself. That afternoon I called the office and expressed my concern that the installation would not be finished in the time they said it would be, a woman there assured me they would be sending FOUR people out on Wednesday to finish the job. I reiterated that it was very important that they finish because I had a handyman coming out on Thursday to reconnect the plumbing and the range so I could go out of town on Friday. Surprise, surprise, on Wednesday morning only two guys showed up to finish the job. They assured me they would easily be able to finish the job. Unfortunately, one of the guys was not as much interested in working as he was in flirting with me about anything and everything he could possibly think of. This is a guy who drove up in a hoopdie with handcuffs hanging from the rearview mirror. At some point I went in to check on their progress and I happened to notice that they had not left enough room for the refrigerator. As a result, they had to remove and reinstall an entire wall of cabinets. In addition, they put several gouges in my new tile floor, badly scraped a corner down to the sheetrock, and installed an entire bank of cabinets and countertop that was actually too deep. There were a few issues that came up do to errors in either the design or measure process that the installers did not bother to consult with me about. By they time they left at 7:00 pm I was seriously starting to feel unsafe in my own home and I just wanted them OUT! Over the next couple of days I spoke with the owner of the company was was willing to make some corrections but he did say that scraped walls were just par for the course and that the grout must have "bubbled after the installation." He sent two installers back the following Monday to correct the installation errors and they were very helpful.
Now back to IKEA. Remember those two door that were "out of stock" back in August? Well guess what? They are STILL OUT OF STOCK. I just called the store and when the associate told me that I had to try very hard not to lose it. He gave me the 800 number to "IKEA Direct" and the associate there told me that those two doors will not be in stock any earlier than the fifth week of next year. Let me also add that I have been waiting to put on the door handles and drawer pulls until the doors to come in because the Traemand guys offered to throw that in with the door installation, it's not included but maybe they felt like they owed me one. So for over three months I have had to find creative ways to open my flush cabinets and drawers. If they came pre-drilled I would have put the stupid things on myself. However, I am not willing to risk ruining $120 doors.
I find all of this to be ridulous, unprofessional and unacceptable and I hope you will let my experience be your cautionary tale.